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IT Support Specialist
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90655395

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Meridian Behavioral Health

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
IT Support Specialist
IT Support Specialist

Location: Grand Forks, ND

Meridian Behavioral Health LLC is a leader in behavioral health care and addiction recovery services, with a network of addiction treatment centers and psychiatric hospitals nationwide. Our acute psychiatric hospital, Red River Behavioral Health is looking for a new IT Support Specialist.

The IT Support Specialist will provide helpdesk and field support services to end users and remote facilities. This position will be responsible for maintaining all hardware, software, inventory/asset management, and other peripheral IT related technologies.

This Opportunity Includes:

+ Career growth - we're on the cusp of a major expansion - grow with us!

+ Full benefits, including 20 days of paid time off

+ Passionate co-workers

In This Role You Will:

+ Day to day support of end users at the corporate office and remote facilities for all IT related services and hardware;

+ First point of contact for end user PC and telephony related issues;

+ Problem analysis of network related issues;

+ Solve end user issues remotely via standard remote support tools and methods;

+ User account moves, adds, changes;

+ Order and deploy new laptop/desktop workstations;

+ Install and configure business related COTS software;

+ Inventory and documentation of security compliance software agents via standard tools;

+ Travel to remote facilities to install and/or repair equipment;

+ Additional duties assigned by manager.

About You:

+ Intermediate working knowledge of PC's and associated hardware, along with basic networking and troubleshooting skills;

+ 2 years' experience in a helpdesk or similar role preferred, not required;

+ Demonstrated problem solving skills;

+ Experience with a work request system (ticketing system);

+ Ability to multi-task;

+ Ability to quickly prioritize tasks;

+ Ability to work in a fast-paced environment;

+ Proven ability to work independently as part of a high-performance team;

+ Attention to detail;

+ Bachelor's degree preferred

+ Microsoft certification(s) preferred

+ Travel within the state of Minnesota is required

Meridian Behavioral Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.QualificationsRequiredPreferredLicenses & CertificationsRequiredPreferred

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